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Troubleshooting Guides

Skyward
Skyward Staff Troubleshooting Guides 

Troubleshooting Skyward Login (Staff)

August 4, 2020August 4, 2020 clsd

All staff Skyward accounts are synced to our Active Directory and are managed. If you run into issues signing into

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Schoology
Schoology Staff Troubleshooting Guides 

Troubleshooting Schoology – Skyward Sync Issues

September 17, 2019July 27, 2020 clsd

This post is just going to clarify the Skyward – Schoology Integration misconceptions for Linked Sections in Schoology. If you

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Laptop
Staff Troubleshooting Guides 

K-5 Student Laptop Issues

March 2, 2018December 7, 2020 clsd

Please note the following procedure for issues with Elementary classroom/student 1:1 laptops: Student reports computer issue to teacher.  Teacher asks

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Microsoft 365 Logo
Office 365 Staff Troubleshooting Guides 

Automatically Set File Printouts as Background in OneNote Class Notebook

November 17, 2017December 7, 2020 clsd

We have found a fix for issues where students struggle to type over a document in OneNote Class Notebook. If

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Office 365 Troubleshooting Guides 

Troubleshooting Class Notebook (Desktop) Sync Issues

November 16, 2017 clsd 0 Comments

If you are finding that your notebook is not syncing with the students correctly, there most likely is an underlying

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MasteryConnect
MasteryConnect Staff Troubleshooting Guides 

Troubleshooting Student MasteryConnect Online Assessment Issues

October 26, 2017July 27, 2020 clsd 0 Comments

Students should be able to take online assessments with MasteryConnect without any issues on Firefox and Chrome (Not Internet Explorer

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MasteryConnect
Important Announcements MasteryConnect Troubleshooting Guides 

Troubleshooting MasteryConnect GradeCam Issues

October 13, 2017December 7, 2020 clsd

If you are unable to scan tests in MasteryConnect please check the following things: 1. Checking the Expiration of Your

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