Secretary Staff Phone Help

How to use a Teams phone: Yealink

How to Record
Your Voicemail Greeting

Tired of the standard outgoing voicemail greeting when people call you? Customize your voice mailbox with a recorded greeting.

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How to Change
Your Ringtone

Tired of the default Teams ringtone? There are multiple options for different rings, both available on the phone and in the app.

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How to
Make Calls

Learn how to place an outgoing call, either to a contact in the directory, or a call to an outside number, on a Yealink MP56 model phone.

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How to Search
the Directory

Need to find another CLSD employee, whether they're in your building or across the district?
Find colleagues in the Directory.

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How to
Transfer a Call

Are you talking to someone, but need to transfer them to someone else? Learn how to transfer calls from the Yeaklink MP56 Teams phone.

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How to Use
the Sidecar

Need to add one or more individuals to a call? Need to add an outside vendor to a call?
Learn how to start a conference call.

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How to Make
a Conference Call

Need to add one or more individuals to a call? Need to add an outside vendor to a call? Learn how to start a conference call.

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How to Check
Your Voicemail

Missed a call? If the caller left you a voicemail, there are various ways you'll get notified. Learn how to access your voicemail in the video below.

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Changing Devices Mid-Call

Answer a call on your desk phone and transfer the call to your laptop? It's possible with the Teams app.